Careers - Cloud Support Engineer / CloudOps
Official Job Title Cloud Support Engineer / CloudOps

Area Of Interest Technical Support
Location Singapore
Cloud Support Engineer / CloudOps Apply Back to List

Absolute Must Have

  • Technical support experience with triaging & troubleshooting issues
  • AWS Certified - Devops / Solutions Architect+
  • High proficiency with scripting using shell scripts
  • Linux Server Administration - CentOS/AWS Linux

Must Have

  • Experience on CI Tools - Jenkins
  • Experience on build scripting like MAVEN/Gradle, etc
  • Experience on Configuration and Deployment tool - Chef / Puppet / Ansible
  • Experience on Version Control system (GitHub preferred)
  • Proficient on AWS Cloud (EC2, EC2 Container Service, S3, Elastic File System, Elastic Beanstalk, Lambda, RDS)
  • Monitoring tool experience like Splunk/ Nagios/ Icinga
  • Understanding on Application servers - Nginx etc
  • Experience with Centralized Log collection, management and analytics using Splunk/ELK

Nice to Have

  • Understanding of Cloud and virtualization-based technologies, e.g. Docker, VMWare, OpenStack
  • Understanding on PaaS-oriented development & implementations (e.g. Kubernetes)
  • Understanding of provisioning, deployment, monitoring, and scaling of large hosted platforms in a microservice environment
  • Understanding of industrial protocols (MODBUS, NMEA etc.)

% Breakdown of Responsibilities

  • Full ownership for SMARTShip Production Infra
  • To provide Cloud infrastructure monitoring and support to ensure smooth operations
  • To perform and manage routine preventive maintenance and operational activities such as service requests, report generation, incident response, patch management
  • To Support Front end Customer issues related to cloud/shore infrastructure
  • Triage the production issue on SMARTShip product
  • Write and maintain custom scripts to increase efficiency and lower the human intervention time on any tasks
  • Participate in the design of information and operational support systems

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